Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for your silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Are your materials sustainably sourced?
ELYSIAN is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes across our entire collection.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my ELYSIAN garments?
To maintain the longevity of your pieces, we recommend following the specific care instructions on the internal garment label, typically suggesting cold washes and air drying.
What should I do if I receive a damaged item?
We maintain strict quality control, but if an item is faulty, please contact us immediately with photos of the damage for a priority replacement.